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Shipping

How much is postage?

All parcels are sent Royal Mail 24. If under 1kg it will be £3.95, for anything over 1kg but under 2kg is £5.95. 

When will my order be delivered?

Normally despatch times are between 2-3 days unless it’s during a busy holiday period such as summer or Christmas where it may take a little longer. It is then despatched using Royal Mail 24, which normally takes 1-2 days but can take longer. An announcement bar on the website will advise if there is a longer wait expected. Advice from Royal Mail, if you are waiting on a delivery, is that I have to allow up to 10 working days from expected delivery date before I can launch an investigation.

Has my order shipped?

When your order is ready an email will be sent advising you that it has been despatched along with a Royal Mail tracking number. You can track your parcel through the Royal Mail Track and Trace website. Please check your junk mail inbox as sometimes they do drop in there.

You can check our shipping policy here

 

Returns/Exchanges

Please click here for our full policy 

Payment

What form of payment do you accept?

Visa

Mastercard

Maestro

Applepay